Each day in hospitals all over the world, thousands of patients are admitted and discharged. Examinations are conducted, procedures are performed and recommendations are made. It is not uncommon for multiple physicians to be involved in a simple procedure for a single patient. Underpinning all of these activities is a complex web of medical and patient information. Each patient-related activity and procedure must be meticulously documented and then added to the patient's permanent record.

Pinnacle Solutions recognize the importance of allied health profession, which deals in the process of transcription, or converting voice-recorded reports as dictated by physicians and/or other healthcare professionals into text format.
So VDS provide superior transcription service with innovative, efficient, and complete solutions from dictation capture to document distribution and storage.
We believe accuracy and attention to every detail are the most important factors in determining to whom you will entrust your medical transcription. Variations in speech patterns, various English accents and dialects, as well as continuous development in the lexicon of medicine and technology require the specialized expertise we have to assure transcription accuracy

Our Service Offerings Include:

Electronic Medical Record (EMR) Solution

Customizing & Maintaining EMR for Your Practice

Record Conversion & Migration

Total Dictation & Transcription Solution

HIPAA Compliant Medical Transcription Services

As part of a comprehensive digital transcription service, you can expect the following;

Assigned Medical Transcription’s(s) and Editor (s)

Automated file distribution

Automated invoicing with online bill view and forwarding

Detail invoicing for groups and individual providers

Individual, interactive and customizable dashboards

Medical Providers Assistants (optional)

Site Administrators (Medical Record MNGR/Office MNGR)

Built-in Direct-Print, Direct-Fax, Direct-email

Automatic Faxing and emailing of completed documents

Customizable notifications and alerts

Integrated online support (Live Help)

Batch up/download with optional attachment (i.e. faxes in jpg/pdf/word) and instructions

The ability to distinguish STAT and automatic prioritization of incoming voice-files

The ability to reassign work (changing Medical Providers)

Interactive error-handling process for corrupt audio files/documents.

Data Hosting, Backup and Retrieval using dedicated new and powerful servers in state of the art data center (optional)

Technically..Speaking

We use secure networked medical transcription & document routing with advanced auditing process for the dictation, correcting and training speech files and documents are returned, formatted and ready to print or insert into electronic medical record.

Pinnacle Solutionsis committed to maintain patient confidentiality and a very high standard in providing patient information management services. Access to any of our data information is limited to authorized personnel with a 'minimum need to know' standard. State-of-the-art internal firewalls are used to restrict unauthorized personnel from inadvertently accessing patient data. Only personnel directly involved with processing patient statements have access to data files.

Rapid turnaround timee: